Privacy

Last Updated: January 16, 2026

Your privacy is important to Hilton Head 1972, LLC (“Hilton Head 1972,” “we,” “our,” or “us”). Hilton Head 1972 operates the website located at shoresoap.com under the name By the Shore, a collective drop ship and curated retail platform.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when
you interact with our website, ecommerce platform, social media accounts, marketing programs, and related
digital services (collectively, the “Site”).

By accessing or using the Site, placing an order, subscribing to communications, or otherwise interacting
with us, you acknowledge and agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Unless otherwise required by law, changes become
effective when posted on the Site.

Information We Collect

We collect personal information that you voluntarily provide to us, including when you place an order,
create an account, subscribe to email or SMS communications, participate in promotions, contact us for
support, submit reviews or content, or interact with us on social media.

This information may include your name, billing and shipping address, email address, phone number, payment
information, order history, and any other information you choose to share.

We also automatically collect certain information when you visit or interact with the Site. This may
include your IP address, browser type, device identifiers, operating system, pages viewed, referring or
exit pages, time and date stamps, and interactions with content. This information is collected using
cookies, pixels, web beacons, and similar technologies.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, keep items in your
shopping cart, detect abandoned carts, measure performance, analyze traffic, and support marketing efforts.

You may control cookies through your browser settings. Disabling cookies may affect certain Site
functionality.

How We Use Information

We use personal information for the following purposes:

To process and fulfill orders, payments, shipping, and returns; to provide customer support and respond to
inquiries; to communicate with you about orders, accounts, and services; to send transactional, marketing,
or promotional communications; to administer promotions and surveys; to analyze usage and improve the Site;
to detect and prevent fraud or security issues; and to comply with legal obligations and enforce our
agreements.

We may use aggregated or de-identified information for analytics, research, reporting, and marketing
purposes.

Shopify Collective and Third-Party Sellers

The Site may offer products sold by independent third-party brands and fulfilled directly by those brands
through Shopify Collective or similar drop ship arrangements.

When you purchase a product fulfilled by a third-party brand, that brand is the seller of record and is
responsible for the product, including ingredients, safety information, fulfillment, shipping, and returns.
Hilton Head 1972, LLC facilitates the platform but does not manufacture or control third-party products.

How We Share Information

We may share personal information with trusted service providers that perform services on our behalf, such
as payment processing, order fulfillment, shipping, website hosting, analytics, email and SMS
communications, marketing services, and customer support.

These providers are permitted to use information only as necessary to perform services for us and are
contractually required to protect it.

We do not sell personal information.

We may disclose information if required by law or if we believe disclosure is necessary to protect our
rights, property, safety, or those of our customers or others.

Marketing, Email, and SMS Communications

If you opt in to receive marketing communications, we may send you emails or SMS messages about promotions,
product launches, special offers, or abandoned carts. Message frequency may vary. Consent to receive
marketing communications is not a condition of purchase.

You may unsubscribe from email communications using the link provided in the message. You may opt out of
SMS messages by replying STOP. Standard message and data rates may apply.

Social Media and User-Generated Content

When you interact with us on social media platforms, we may collect publicly available information such as
usernames, profile information, and content you share publicly in connection with the brand. Public content
may be reposted or used for promotional purposes in accordance with platform rules and our Terms of Use.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in
this Privacy Policy, including completing transactions, providing services, complying with legal
obligations, resolving disputes, and enforcing agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal
information. However, no method of transmission or storage is completely secure. You are responsible for
maintaining the confidentiality of your account credentials.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including
the right to request access to, correction of, or deletion of personal information.

California Privacy Rights

California residents may have additional rights under applicable law, including the right to know what
personal information is collected, the right to request deletion or correction, and the right to know
whether personal information is sold or shared. Hilton Head 1972, LLC does not sell personal information.

Requests to exercise California privacy rights may be submitted through our support channel and will be
processed in accordance with applicable law.

Business Transfers

If Hilton Head 1972, LLC is involved in a merger, acquisition, reorganization, or sale of assets, personal
information may be transferred as part of that transaction, subject to applicable law.

Third-Party Websites

The Site may contain links to third-party websites or services. We are not responsible for the privacy
practices or content of those third parties and encourage you to review their privacy policies.

International Users

The Site is operated in the United States. If you access the Site from outside the United States, you
consent to the processing and storage of your information in the United States.

Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal
information from children. If we become aware that such information has been collected, we will take
steps to delete it.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the website support channel.